Terms of Service

Effective Date: 10/31/2025

1. Acceptance of Terms

By accessing or using WellPlate ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

WellPlate is an AI-powered meal planning platform that:

  • Generates personalized 7-day meal plans
  • Provides nutritional information and recipes
  • Creates grocery lists and cooking instructions
  • Delivers meal plans via email as PDF documents

3. User Accounts

3.1 Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One account per person; no sharing of accounts

3.2 Account Responsibilities

  • Keep your login credentials secure
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account

4. Subscription Plans

4.1 Available Plans

  • Free Plan: 1 meal plan per month
  • Pro Monthly: €9.99/month - Unlimited meal plans
  • Pro Annual: €59/year - Unlimited meal plans (51% savings)

4.2 Billing and Payments

  • Subscriptions are billed in advance
  • Payments processed securely through Stripe
  • All prices include applicable taxes
  • Currency: Euro (EUR)

4.3 Cancellation and Refunds

  • Cancellation: Cancel anytime through your account settings
  • Refunds: Pro-rated refunds for unused time within 30 days
  • Free Plan: No cancellation required; simply stop using the service

5. Acceptable Use

5.1 Permitted Uses

  • Personal meal planning and nutrition tracking
  • Generating meal plans for yourself and family
  • Educational purposes related to nutrition

5.2 Prohibited Uses

You may NOT use the Service to:

  • Generate meal plans for commercial resale
  • Create competing meal planning services
  • Violate any applicable laws or regulations
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems

6. Health and Medical Disclaimer

6.1 Not Medical Advice

  • WellPlate provides general nutrition information only
  • Our service is NOT a substitute for professional medical advice
  • Consult healthcare providers for medical conditions or dietary restrictions

6.2 User Responsibility

  • You are responsible for your health and dietary choices
  • Verify nutritional information with qualified professionals
  • Disclose all allergies and medical conditions accurately

6.3 AI-Generated Content

  • Meal plans are generated by AI and should be reviewed
  • Nutritional calculations are estimates
  • Always verify ingredients for allergies and preferences

7. Intellectual Property

7.1 Our Content

  • WellPlate owns all rights to the Service and its content
  • Our AI models, algorithms, and generated content are proprietary
  • You may not copy, modify, or distribute our content

7.2 Your Content

  • You retain rights to your personal data and preferences
  • You grant us license to use your data to provide the Service
  • You may export your meal plans for personal use

8. Privacy and Data Protection

8.1 Data Collection

  • We collect personal and health information as described in our Privacy Policy
  • Your data is processed in accordance with GDPR requirements
  • We implement appropriate security measures

8.2 Data Usage

  • We use your data to provide personalized meal plans
  • We may use anonymized data to improve our service
  • We do not sell your personal information

9. Service Availability

9.1 Uptime

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance
  • We are not liable for temporary service interruptions

9.2 Service Modifications

  • We may modify or discontinue features with reasonable notice
  • We will provide alternatives for discontinued features when possible
  • Major changes will be communicated via email

10. Limitation of Liability

10.1 Service Limitations

  • WellPlate is provided "as is" without warranties
  • We do not guarantee specific health or nutrition outcomes
  • AI-generated content may contain errors or inaccuracies

10.2 Liability Limits

  • Our liability is limited to the amount you paid for the Service
  • We are not liable for indirect, incidental, or consequential damages
  • We are not liable for health outcomes or dietary choices

11. Indemnification

You agree to indemnify and hold WellPlate harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights

12. Termination

12.1 Termination by You

  • Cancel your subscription anytime through account settings
  • Delete your account to terminate the service relationship
  • Data deletion will occur within 30 days

12.2 Termination by Us

We may terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay subscription fees

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Slovenia.

13.2 Dispute Process

  • First, contact us at getwellplate@gmail.com to resolve disputes
  • If unresolved, disputes will be resolved through binding arbitration
  • Class action waivers apply

14. Changes to Terms

14.1 Updates

  • We may update these Terms periodically
  • Material changes will be communicated via email
  • Continued use constitutes acceptance of new Terms

14.2 Notification

  • Email notifications sent to your registered address
  • Updates posted on our website
  • 30-day notice for material changes

15. Contact Information

Legal Inquiries: getwellplate@gmail.com

General Support: getwellplate@gmail.com

Address: Čopova ulica 5, Jesenice, Slovenia

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and WellPlate.

These Terms of Service are effective as of 10/31/2025 and were last updated on 10/31/2025.